AI for restaurants

Message to booking. Booking to review.
You don’t have to be there for any of it.

Xenia replies instantly on WhatsApp Business, Instagram, Facebook, Google and your website. All automatic, all in your voice.

Start your 14-day free trial Try it on WhatsApp

From €229/month + VAT · 14-day free trial · No contract · 26+ languages

Founder offer: −50% for life for the first 5 restaurants. Code FUNDADOR.

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The invisible loss

You’re on the floor. The messages are still waiting.

Nobody loses customers all at once. You lose them one by one, and you almost never find out.

23:40 Thursday, 14 August
WhatsApp · nowAre you open tomorrow lunchtime?
A message

You read it at nine the next morning. By then they have booked somewhere else.

SR
Sophie R.★★★★★

“Great dinner and lovely service. We’ll definitely be back.”

Unanswered · 3 weeks ago
A review

Whoever reads it will not see the review. They will see that nobody here replies.

Tomorrow · Dinner service
20:30Table 4 · 2 pax
21:00Table 7 · 6 pax — unconfirmed
21:30Free
A table

Nobody confirmed the booking. Two hours of empty table in the middle of service.

The problem grows with the business

In the quiet season you reply fast because you have the time. In August more messages arrive and you have less room to handle them. The month most customers write to you is the month most of them slip away.

A restaurant that replies in two minutes and keeps adding fresh reviews looks like a restaurant that is alive. And it fills up.

What Xenia does

The whole customer cycle, handled by Xenia.

Xenia is not a chatbot with canned answers. She is an assistant who takes care of the first question, the booking, the reminder and the review. End to end, without you stepping in.

Message handling

Brings WhatsApp, Instagram, Facebook and Google Business into a single inbox. Xenia replies in seconds, at any hour and in the customer’s language.

Booking management

Her own booking system, built into the conversation. From the question to a confirmed table without leaving the chat and without you touching anything.

Automatic reminders

A reminder 24 hours before and another 2 hours before, with one tap to confirm, change or cancel. At Zetto, 51 of 232 bookings were cancelled with notice: 51 no-shows avoided, with the table free in time instead of empty in the middle of service.

Review management

Asks for the review after the visit and answers every one that comes in, good and bad. Your profile stops looking abandoned.

Why it works

From the first message to the review. No gaps.

Most tools only cover one stretch. A bot that replies but cannot book. A widget that cannot talk. A review app that has no idea who came in. At every jump a customer drops out. Xenia carries her own booking system, so there are no jumps:

  1. Question
  2. Reply
  3. Booking
  4. Reminder
  5. Visit
  6. Review
  7. Review answered
  8. and round again

Up and running in 3–5 days: we set her up with your menu, your website and your opening hours.

Already have a booking system?

You do not have to change it or lose your history. On the Essential plan, Xenia answers your customers and hands them your usual booking links. If you would rather have the full cycle, bookings go into the calendar in your dashboard: the whole day’s service at a glance, in the browser or in the app.

Real cases

Four real conversations.

Handled by Xenia at Zetto over the past two weeks, exactly as they happened. Watch them type themselves out, or message her on WhatsApp and test her with your own questions.

‹ MA MarcInstagram · Altea
Xenia is online
Real conversations handled by Xenia at a restaurant in Altea. The venue name, customer names, photos and contact details have been changed.

Multilingual service

Xenia replies in each customer’s language.

She detects the language of the message and answers in it, reviews included. More than 26 languages, with nothing to set up. A question in German at midnight is the same table as one in English at noon.

Connected channels

All your channels, handled by Xenia.

Everything lands in a single inbox. Xenia answers on all of them, without changing how you work today.

Xenia
WhatsApp
WhatsApp
Instagram
Instagram
Facebook
Facebook
Google
Google
Web chat

Transparency and control

Xenia introduces herself as AI. And you stay in control.

She says so in the first message: “Hi, I’m Xenia, the assistant at [your restaurant].” She fools nobody, and she does not need to. A customer cares more about getting an answer in ten seconds than about who is on the other side. Zetto has been introducing her that way for two months and its profile is still at 4.6.

Hands over what she does not know

If the question falls outside what she has been given, a large group comes in or the matter calls for judgement, Xenia does not improvise. She passes you the conversation with the whole thread in front of you. And when the answer is no, she says so plainly.

You step in whenever you want

You assign the conversation to yourself and Xenia stops replying on the spot. She comes back when you release it. Nothing to switch off and nobody to notify.

You see everything in real time

Every conversation, as it happens, in your Xenia dashboard and in your WhatsApp Business too. Nothing happens behind your back.

Who is behind it

We built her inside a real bar.

We have spent years running Zetto, a bar in Altea. We were losing bookings for the same reason you are: messages arriving in the middle of service, reviews left unanswered, customers who asked and got no reply until there was a spare moment.

Mythonians came out of that. Xenia started being built in March and has been running at Zetto for 2 months, every day, in real service hours.

Zetto has 4.6 on Google. That is not luck: it is replying, asking for the review, answering it and leaving no message unread. That is exactly what Xenia does, and it is what holds that profile up today without anyone having to remember.

Zetto, the bar in Altea where Xenia has been working for two months
Zetto Altea, Alicante
4.6

Average Google rating, held up by replying: every message, every review, every day.

See Zetto’s Google profile →

Setup

Up and running in 3–5 days.

1

You send us a link

Your menu, your website and your Google listing. That is all we need to build her. You do not type your menu anywhere.

2

You connect your channels

Your WhatsApp Business, Instagram, Facebook and Google. Only you can grant that permission, from your own accounts: we send you the steps and you follow them. A few minutes, once.

3

We test her and hand her over

Tested and running, with your menu, your opening hours and your way of speaking.

Your job comes down to one link and a few minutes granting access to your channels. We do everything else.

What you do not have to do

What matters is what does not change.

The tools you have tried failed for the same reason: they gave you new work instead of taking away the work you already had. This one does not.

You do not change your number

Xenia works with your WhatsApp Business. The number on your door, on your Google listing and on your napkins stays exactly as it is.

You install nothing on your website

Your Xenia dashboard opens in the browser, like any other page. If you would rather have it to hand, it installs as an app on your phone in two taps. Your website is never touched.

You do not learn a complicated dashboard

From the dashboard you stop Xenia, assign yourself a chat and see the booking calendar and the day’s service. It is a single screen and it takes a few minutes to learn. You also follow the conversations from your WhatsApp Business, just like today.

You do not retype your menu

If your menu or your website are online, you give us the link and we keep it up to date.

You do not change your booking system

If you already have one and it works for you, Xenia replies and hands out your usual links. No migrations.

Your customers do nothing

They download no app and register nowhere. They write to you where they already write to you.

Pricing

From €229/month + VAT. Full cycle from €349.

No sign-up fee and no installation fee. Setup is included. You start with a 14-day free trial and cancel whenever you want, with no twelve-month contract and no penalty.

14-day free trial No sign-up fee Setup included Cancel any time
Founder offer

−50% for life with the code FUNDADOR. Only for the first 5 restaurants. Essential stays at €114.50/month + VAT, for as long as you stay with us.

€229 per month + VAT Xenia replying every day, on every one of your channels.
1 table out of six They asked, got no reply in time and had dinner somewhere else.

To start the trial we ask for a card. Nothing is charged during the 14 days and we let you know before it ends. If you stop before that, you pay nothing.

See plans

Questions

Frequently asked questions.

What if she answers something wrong?

Xenia answers with the information you give her. When she does not have it, she does not invent it: she passes you the conversation. And if the answer is no, she says so plainly.

What do I have to do to connect the channels?

Grant the permission from your own accounts: WhatsApp, Instagram, Facebook and Google only let the owner do it, and rightly so. We send you the steps, one by one, and you follow them. A few minutes, and it is done once.

Do I need your app?

Yes. It is where you stop Xenia, assign yourself a chat and see the booking calendar and the day’s service. There is nothing to download to get started: it opens in the browser, on your phone or on a computer. If you would rather have it to hand, it installs as an app in two taps. You also follow the conversations from your WhatsApp Business.

If I change my hours or close on a Monday, what do I do?

You write to us and we apply it straight away. You do not have to fight with any settings.

Can I step into a conversation myself?

Whenever you want. From your dashboard you assign yourself the chat and Xenia goes quiet until you release it.

Will I know what is going on?

You see every conversation in real time in your dashboard, in the browser or in the app, and from your WhatsApp too.

Will my customers know it is an AI?

Yes, she introduces herself as one in the first message. It is the right thing to do and it is also what European transparency rules require.

Is there someone to ask if something goes wrong?

Yes, a real person, in English or Spanish. For anything urgent, on WhatsApp.

Do I need a computer?

No. The phone you already use is enough.

Can I cancel?

Whenever you want, with no minimum term. You take your conversations and your bookings with you. We delete your data from our systems after 30 days.

Still have a question? Write to us and we answer you ourselves, not a form.

Ask us on WhatsApp

While you are reading this, there is a message waiting for an answer.

Start with a 14-day free trial. If in two weeks it has not saved you a single message, you drop it and pay nothing.

Start your 14-day free trial Try it on WhatsApp

14-day free trial · No contract · Cancel any time

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